Tiny Factory

Support

Help with gameplay, accounts, purchases, and privacy.

Account & Save

Google Play Games connection, cloud saves, and recovery on a new device

Purchases & Subscription

Purchase delivery, restoration, VIP subscription status, and entitlements after refunds

Privacy

Access, correction, deletion, and advertising privacy choices

Before contacting us

  • Update the game and Google Play Store to their latest versions.
  • Connect to the internet, fully close the app, and open it again.
  • For purchase questions, prepare the order number beginning with GPA. Never send a password or full payment-method details.
  • Include the on-screen error message and the approximate time the problem occurred.

Support email: tinyfactory.support@junnie.games